mvpph Privacy Policy

Last Updated: May 2026

This Privacy Policy ("Policy") describes how mvpph ("mvpph," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you," "your," or "Player") who access or use the mvpph online gaming platform available at mvpph.one and all associated services (collectively, the "Platform"). This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines of the National Privacy Commission (NPC). By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

1. Introduction

1.1 mvpph is committed to protecting the privacy and security of all personal data entrusted to us by our players. We recognize that your personal information is valuable and we take our obligations as a personal information controller seriously under Philippine law.

1.2 This Policy applies to all personal data collected through the mvpph Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and use of our website and any associated mobile applications.

1.3 This Policy should be read alongside the mvpph Terms and Conditions, which govern your use of the Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms and Conditions.

2. Data We Collect

2.1 mvpph collects the following categories of personal data:

2.2 mvpph does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data beyond what is required for KYC verification purposes.

3. How We Collect Data

3.1 Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion.

3.2 Automatically — through cookies, web beacons, and similar tracking technologies when you browse or use the Platform. This includes technical data such as your IP address, device identifiers, and session activity.

3.3 From third parties — including identity verification service providers, payment processors (such as GCash and PayMaya), fraud prevention services, and regulatory bodies where required by law.

4. How We Use Your Data

4.1 mvpph uses your personal data for the following purposes:

• To create, verify, and manage your mvpph account;
• To process deposits and withdrawals in Philippine Peso via your chosen payment method;
• To verify your identity and age (21+) in compliance with Philippine gaming regulations;
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities;
• To comply with legal and regulatory obligations, including reporting requirements under PAGCOR and the Anti-Money Laundering Act (AMLA);
• To provide customer support and resolve disputes;
• To monitor gameplay for responsible gaming purposes and to enforce self-exclusion requests;
• To send you transactional communications such as deposit confirmations and account alerts;
• To send you promotional communications where you have provided consent;
• To analyze and improve the performance, security, and user experience of the Platform;
• To personalize your experience on the mvpph Platform.

5. Legal Basis for Processing

5.1 mvpph processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity — processing required to perform our obligations under the Terms and Conditions, including account management and payment processing;
• Legal obligation — processing required to comply with applicable Philippine laws and regulations, including PAGCOR requirements and AMLA obligations;
• Legitimate interests — processing for fraud prevention, security, and platform improvement, where such interests are not overridden by your rights;
• Consent — processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

6. Data Sharing and Disclosure

6.1 mvpph does not sell, rent, or trade your personal data to third parties for their own marketing purposes.

6.2 We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors — GCash, PayMaya / Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, and others) to facilitate deposits and withdrawals;
• Identity verification providers — third-party KYC service providers engaged to verify your identity and age;
• Fraud prevention and security services — to detect and prevent fraudulent activity on the Platform;
• Game content providers — licensed third-party game studios and live dealer providers who supply games on the Platform, to the extent necessary for gameplay;
• Regulatory and law enforcement authorities — including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies, where required by applicable Philippine law;
• Professional advisers — lawyers, auditors, and accountants engaged by mvpph in the course of their professional services, subject to confidentiality obligations.

6.3 Any third party with whom mvpph shares personal data is required to handle that data in accordance with applicable data protection laws and is prohibited from using it for any purpose other than the specific purpose for which it was shared.

7. Cookies and Tracking Technologies

7.1 mvpph uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform.

7.2 We use the following types of cookies:

• Essential cookies — required for the Platform to function, including session management and security. These cannot be disabled.
• Functional cookies — used to remember your preferences, such as language settings and display preferences.
• Analytics cookies — used to collect aggregated, anonymized data about how players use the Platform, helping us identify areas for improvement.
• Marketing cookies — used to deliver relevant promotional content. These are only set with your prior consent.

7.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform.

8. Data Retention

8.1 mvpph retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLA requirements;
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Customer support communications are retained for three (3) years from the date of the interaction;
• Marketing preference data is retained until you withdraw consent or request deletion.

8.2 Where retention is no longer necessary for legal, regulatory, or legitimate business purposes, mvpph will securely delete or anonymize your personal data.

9. Data Security

9.1 mvpph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include SSL/TLS encryption for data in transit, access controls limiting data access to authorized personnel only, regular security assessments and penetration testing, and secure data storage practices.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, mvpph will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of the Philippine Data Privacy Act and NPC Circular No. 16-03.

9.3 While mvpph takes all reasonable steps to protect your data, no method of transmission over the internet is completely secure. You are responsible for maintaining the confidentiality of your mvpph Login credentials.

10. Your Rights

10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by mvpph:

• Right to be informed — the right to know how your personal data is being collected and processed;
• Right of access — the right to request a copy of the personal data mvpph holds about you;
• Right to rectification — the right to request correction of inaccurate or incomplete personal data;
• Right to erasure — the right to request deletion of your personal data, subject to our legal retention obligations;
• Right to object — the right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability — the right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint — the right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

10.2 To exercise any of the above rights, please contact the mvpph Data Privacy Officer via the contact details in Section 14. We will respond to your request within thirty (30) days, or within such other period as permitted by applicable law.

10.3 Please note that certain rights are subject to limitations where processing is required for compliance with legal obligations or for the establishment, exercise, or defense of legal claims.

11. Children's Privacy

11.1 The mvpph Platform is strictly intended for persons aged 21 years and above. mvpph does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

11.2 If you believe that a minor has registered on the mvpph Platform, please contact us immediately at the details provided in Section 14.

12. Third-Party Links

12.1 The mvpph Platform may contain links to third-party websites or services for informational purposes. mvpph is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

13.1 mvpph reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

13.2 The date of the most recent revision is indicated at the top of this Policy. Your continued use of the mvpph Platform following any amendment constitutes your acceptance of the revised Policy.

14. Contact Us

14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the mvpph Data Privacy Officer:

• Email: [email protected]
• Platform: Live chat support available 24/7 via the mvpph Platform

14.2 You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.